If the results of the ping test indicate that you are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable if you can. If you can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure you've installed the latest firmware and see the documentation for your router. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:.
Type netsh winsock reset and select Enter. Type netsh int ip reset and select Enter. Uninstall the network adapter driver and restart.
Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update. Before uninstalling, make sure you have drivers available as a backup. Select Search on the taskbar, type Device Manager , and then select Device Manager from the list of results.
Expand Network adapters , and locate the network adapter for your device. After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem. If Windows doesn't automatically install a driver, try to install the backup driver you saved before uninstalling.
Check if your network adapter is compatible with the latest Windows Update. If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows.
To check, try temporarily uninstalling the recent Windows Update:. Select the Start button, then enter settings.
If uninstalling the most recent update restores your network connection, check to see if an updated driver is available:. To learn how to hide updates, see Hide Windows Updates or driver updates. If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. To do this, select the Start button, then enter settings. Using network reset should be the last step you try. This can help solve connection problems you might have after upgrading from Windows 10 to Windows It can also help to fix the problem where you can connect to the internet, but can't connect to shared network drives.
Network reset removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults. Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure.
Under Network profile type , select Private. Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences.
In Device Manager, select Network adapters , and then double-click the network adapter name. Select the Advanced tab and look for a Wireless Mode setting. Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name SSID , and so on.
To fix this, remove or "forget" the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC. Select Wi-Fi , then select Manage known networks. Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connection. For more info, see Wi-Fi problems and your home layout. There may be additional troubleshooting steps you can try, depending on which symptoms you're having.
To view these steps, check out Wi-Fi connection icons and what they mean. Setting up a wireless network. How to find your wireless network password.
Analyze the wireless network report. Wi-Fi tools and apps. Make a Wi-Fi network public or private in Windows. Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks. Under Change your network settings , select Network troubleshooter. In the search box on the taskbar, type Command prompt. In the search box on the taskbar, type Device Manager , and then select Device Manager from the list of results.
If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the current driver for your network adapter was designed for a previous version of Windows. This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows Under Network profile , select Private.
Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection. Check for additional symptoms for the "No internet connection" icon. Make a Wi-Fi network public or private in Windows Swipe in from the right edge of the screen, select Settings , then select the Network icon.
Swipe in from the right edge of the screen, and then select Settings. Select the Network icon, and then select Hidden network. The network will be added to your list of networks and will be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:. Open Connect to a Network by selecting the network icon in the notification area.
Select Unnamed Network , select Connect , and then type the network information. The network will be added to your list of networks and will be available to connect to in the future when your computer is in range of the network.. Let Windows try to help you fix the problem.
Try running the Network troubleshooter to see if it can diagnose and fix the problem. Select the Start button, start typing Network problems , and then select Identify and repair network problems in the list. The Network Troubleshooter mentioned above can help diagnose and fix common connection problems. After using that, try running the network commands below because the combination of doing these two things can help you get connected.
Select the Start button, start typing cmd , right-click Command Prompt in the list, select Run as Administrator , and then select Yes. At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem:.
This helps create a new connection to your Internet service provider ISP. So if you unplug the modem and lights stay on, remove the battery from the modem. Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter. Before you uninstall the driver, I suggest you to download the latest drivers from the same computer or from different computer, copy the drivers on to the computer facing issues and install manually. Also, I suggest you to try the troubleshooting steps in the below article Refer: Why can't I get online?
Hope it helps. Try the troubleshooting steps mentioned and get back to us with an updated status of this issue on the same thread for further assistance. Ray TV.
Original Title: Windown 10 wireless lost connection Hello, the wireless connection was lost two days ago, it is not working anymore, I have a SONY VAIO, one month ago I updated the system of Windows 7 to 10, the wireless was working very well but two days ago I can not connect it by wifi From Duplicate thread: Hi, Likhitha V; I appreciate your time and comments About your comments these are my answer!!
Did you make any system changes prior to the issue? Are you able to connect to wireless device on other devices mobile phone, printer, etc.
I have the same question Report abuse. Details required :. Cancel Submit. Hello Ray , Thank you for posting on Microsoft Community. Before assisting further, I would like to ask you few questions: Did you make any system changes prior to the issue? Thank you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
Hi Ray, Thank you for responding and answering the questions. I understand the inconvenience you are facing in accessing the wireless internet connection. What is the complete make and model of your device to search for the drivers? You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi Katrina, Thank you for posting your query in Microsoft Community.
I understand that Windows 10 fails to connect Wi-Fi device. I will certainly help you. It would be great if you can answer these questions for a better understanding. What is the make and model of the computer?
Method 1: Run the Troubleshooter Windows 10 has a built-in troubleshooter to check and fix issues with wireless and other network adapters. Refer below articles for more information on Updating drivers and Compatibility mode : Updating a Driver How to: Install and Update drivers in Windows 10 Hope this helps. Thank you.
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